Residents

Maintenance requests

The best way to submit a maintenance request is through the portal. It puts the work order directly into our system, where it is assigned to maintenance staff or a vendor. Messages left by phone have to be retrieved and entered by hand, so they take longer.

• Give as much detail as you can, and add photos. It helps us bring the right parts and tools on the first trip.
• Requests are handled by priority, not first-come, first-served. Life-safety issues always come first.
• Submitting the same request more than once does not move it up the line.
• We do not replace light bulbs.
• If we have questions, our third-party contractor will message you.

Questions about your lease or rent?

Text (504) 252-0853 or email management@noamm.com. We reply by text and email.